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Printing and saving your individual report

Last Updated: Oct 02, 2019 10:00PM EDT
  1. Go to the web address:
  2. In the Username field, enter your email address
  3. In the Password field, provide your password that you have set for yourself
  4. Press the blue button: “Log On”
  5. Once logged in, you will be directed to the” My DNA” tab.
  6. On the “My DNA” tab, under the heading: “Your Completed DNA Discovery Processes”, you will see the completed processes.
  7. Beside the desired discovery process, press the blue button called “View Report”
  8. On this page, click on the link to view your report.
  9. The report will appear on a new tab on the computer browser in PDF format.
  10. Print this report on the available printer using the below instructions.
By default, the system prepares reports in the PDF format on your screen. Your computer is required to have a PDF viewer installed in order to view reports. Since the PDF reports are being viewed on a PDF viewer you have installed on your computer, the process for printing and saving varies from computer to computer. 

Generally, the save and print options are available on your computer if you hover a mouse over the center of the PDF report. See the below screenshot for an example of how the print and save buttons appear in Adobe Reader (the most common PDF viewer. 


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