Support Center

Printable Manual PDF form for Communication DNA

Last Updated: Oct 26, 2016 12:40PM EDT
We offer a PDF document that can be printed for your clients that wish to complete the questionnaire manually (rather than completing it inside the online system). View the attachment below to access this PDF. 

NOTE: If your clients manually complete the process using this form, ensure that 1 MOST and 1 LEAST like response is provided for each question. 

Once the manual form is completed, process the responses from your clients by following the below steps:
  1. Create the client using the Create New Client screen. Click here for instructions.
    1. When scheduling, choose the email option: "Send emails to" and choose to send the emails to an administrator's email address, rather than the client. Also, check the box: "Also send completion email to this email address".
  2. Once you have scheduled the client for the Communication DNA process, you will receive the invitation email (rather than your client) in your administrator's inbox containing the log in details. 
    1. Follow the steps provided in the email you received to log in as the client and then transpose the responses the client provided into the system for them. 

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